Until now, we have approached change by starting with a specific goal and implementation plan and seeking buy-in to move forward successfully. While we take meticulous steps to bring aboard the right people, have numerous meetings to discuss and manage any change or disruption possibilities, our efforts are basically top-down and outside-in and end up causing resistance and disruption.
It’s possible to avoid resistance and disruption by starting from the inside, by beginning with an explicit goal and leaving the specifics – the Hows – up to the people working with the new initiative – an inside-out, bottom-up/top-down collaboration. While the result may not end up exactly like leadership envisages, it will certainly meet the objectives sought, and include far more creativity and buy-in, promote leadership, and avoid resistance and disruption – and potential failure. Making Change Work #6: Making Change Work: A Radical Approach to Change Management, Real Leadership